Find quick answers about 33 ALERTS Smart QR Decals, how they work, where they can be used, and how they help guests, students, employees and visitors report problems.
33 ALERTS is a Smart QR Decal reporting system that gives guests, students, employees, vendors and visitors a simple way to report safety, security, maintenance and service concerns using the smartphone they already carry.
No 33 ALERTS app is required.
The user points a smartphone camera at a 33 ALERTS Smart QR Decal. A prepared SMS text message opens on the phone. The user presses SEND to submit the report.
The report is then delivered to the organization's designated response personnel.
No. There is no 33 ALERTS app for the person submitting a report to download, install, update or learn.
Users simply use the camera and SMS functions already available on their smartphone.
No Wi-Fi connection is required for the person submitting a report. The reporting process uses the smartphone's camera and SMS text messaging capability.
The phone must have cellular service available to send the SMS message.
Scanning the Smart QR Decal opens a prepared SMS message on the user's smartphone. The user reviews the message, adds any requested information, and presses SEND.
This provides the organization with a fast way to receive the report and identify the registered location associated with that decal.
Every 33 ALERTS Smart QR Decal has a unique identifier and is registered to a specific physical location during installation.
When a report is submitted, your team can identify the location associated with the decal and direct the appropriate personnel to that area.
A 33 ALERTS report can provide information that helps your team understand the WHO, WHAT, WHEN, WHERE and WHY of the request.
Information can include the sender's mobile number, the unique QR decal identification, date and time, the registered location, and information provided by the person submitting the report.
Organizations can use 33 ALERTS for many types of concerns, including safety, security, maintenance, facility and customer service issues.
The organization determines how incoming reports are handled and which team should respond.
Reports are routed according to the organization's 33 ALERTS configuration.
Recipients may include security personnel, operations staff, maintenance personnel, management or other designated response team members.
33 ALERTS can be configured for a small response team or for a much larger organization with multiple response personnel.
The appropriate configuration depends on the size of the facility and how the organization wants reports routed and handled.
Smart QR Decals can be placed throughout indoor and outdoor areas, including:
33 ALERTS can be deployed in many types of facilities and public environments, including stadiums and arenas, colleges and universities, PK-12 schools, airports, fairs and amusement parks, corporate facilities and other locations where people gather, work, learn or visit.
Yes. Each Smart QR Decal is unique and can be registered to its own location.
This allows an organization to expand reporting coverage across a building, campus, stadium, airport or other large property.
Yes. If a person knows how to use a smartphone camera to scan a QR code, the reporting process is simple.
There is no 33 ALERTS account to create and no 33 ALERTS app to download before submitting a report.
33 ALERTS does not have to replace an existing mobile app. It can provide an additional reporting option for people who do not have the organization's app installed, including visitors, vendors and other temporary users.
It can also provide additional reporting locations throughout the property.
Fixed towers and call boxes serve specific locations. 33 ALERTS Smart QR Decals can be placed in many more indoor and outdoor locations without installing another tower or hardwired call box.
Organizations can use 33 ALERTS to extend reporting coverage into areas where traditional fixed systems may not be practical.
No. 33 ALERTS does not replace 911 or public emergency services.
33 ALERTS provides organizations with a way for people on their property to report concerns directly to the organization's designated response personnel.
People submitting reports generally do not require training because they use familiar smartphone camera and SMS functions.
Training is provided for administrators and staff who configure, manage and respond to 33 ALERTS reports.
Yes. 33 ALERTS provides support for customers who need assistance with setup, administration and use of the system.
You can also call us at 1-800-575-1043.
Yes. 33 ALERTS can provide reporting information about activity within the system, including information associated with submitted reports.
The specific reports available depend on the organization's configuration and reporting requirements.
The easiest first step is a short demonstration. We can discuss your facility, the areas where additional reporting coverage may be useful, and how 33 ALERTS could be deployed.
Call us at 1-800-575-1043 or schedule a free demonstration.
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